Making the decision to use the Realogic family of software solutions was a smart one. Realogic is committed to offering client support of the highest quality, providing three different ways to submit user issues.

1. Use the Support Portal

If you have any questions about using Realogic's support portal, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

If you do not have user credentials for the Realogic support portal, you can email your request or fill out this form to request portal credentials. Upon verification, credentials will be provided in a return email.

Please note that, since user credentials vary between the family of Realogic applications, your portal credentials may not be the same as your login information for the application.

2. Submit a Ticket by This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
3. Call the Realogic Support Hotline at (312) 782-7325. At the operator prompt, select 4 for Support.

When Contacting Realogic Support

Realogic prides itself on its modern support structure and issue resolution methodology, ensuring a rapid response to potential issues. In our efforts to resolve your issues expediently, we ask that you have the following information ready when you contact us.

Contact Information

• Contact Name
• Contact Phone
• Contact Email

Product Information

• Product Name

  For Realogic Tools

  • Software Version
  • License Code

  For Realogic Abstract or Realogic Budget

  • Organization Name
  • User Login

Issue Description

• Subject: (Header for the issue being reported)
• Details: (a detailed description of the attempted action, the expected result and the actual output.)
• Steps: (Please provide detailed steps to recreate the issue being reported
• Attachment: (If applicable, please have a screenshot of the issue ready to attach to a support ticket).

Additional Information

• Frequency and predictability of the issue (intermittent or consistent action failure)
• Impact of issue (all users or isolated to single/group of users